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Thread: Where does Document Management...Folders point?

  1. #1
    Moderator DaveP's Avatar
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    Where does Document Management...Folders point?

    I'm getting a "Can't View Folder" error when I go to the "Nine dots" menu...Project Admin...Design Collaboration...Teams, then our folder
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    Which folder is that supposed to be looking at?
    I am the Project (and Account) Manager and have full permissions to the project.
    I can go to "Nine dots"...Document Management and I can see what I assume is the same folder.

    It's things like this that make BIM 360 difficult to use.
    From what I understand, they have different folders and processes that are named the same thing, but don't have the same content.

    I'm just a simple Caveman Lawyer. Your world frightens and confuses me.

  2. #2
    Autodesk Scott D Davis's Avatar
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    Quote Originally Posted by DaveP View Post
    I'm getting a "Can't View Folder" error when I go to the "Nine dots" menu...Project Admin...Design Collaboration...Teams, then our folder
    Click image for larger version. 

Name:	DocMgmt.JPG 
Views:	18 
Size:	61.4 KB 
ID:	38961Click image for larger version. 

Name:	DocMgmt.JPG 
Views:	11 
Size:	61.4 KB 
ID:	38960
    Which folder is that supposed to be looking at?
    I am the Project (and Account) Manager and have full permissions to the project.
    I can go to "Nine dots"...Document Management and I can see what I assume is the same folder.

    It's things like this that make BIM 360 difficult to use.
    From what I understand, they have different folders and processes that are named the same thing, but don't have the same content.

    I'm just a simple Caveman Lawyer. Your world frightens and confuses me.
    yes, they all "point" to the same location. Document Management Folder structure by default has a "Plans" section and a "Project Files" section. Whether you browse to that folder from Document Management, or by Admin>Design Collab>Teams, you are looking a the same thing.

    Something strange going on here, as you are account and project admin which will give you full permissions/visibility...best to jump on a call with a Reseller's technical person, or an Autodesk Tech Specialist...

  3.    #3
    Moderator DaveP's Avatar
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    Re: Can't View Folder:
    I filed a Support Request and the tech said they can duplicate my problem.
    They're looking into it. I'll report their findings here when I hear back.

  4.    #4
    Moderator DaveP's Avatar
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    Here's an example of why I'm confused about different things being named the same.
    If I open Revit and browse down through Project Files to a Revit file on BIM 360, I get the latest version.
    But If I open the BIM 360 page and go through what looks like the same path, I only get the older Published version.

    This came up recently when a consultant was telling us that our model was out of date. Until we got on the phone, I didn't realize they were using the BIM 360 web page while I thought they were using Revit. You can't "Download Source file" from the Revit link. You only get that option on the site.

    So to truly be able to get the current up-to-the-minute Revit model, you have permissions to open it and SaveAs, even though it looks like its in the same path as the website version.
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  5.    #5
    Forum Addict jmk's Avatar
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    If you do a live link (one of the 3 linking options in BIM360) you'll get the latest model. I live link in all the consultant models so I see their latest each time. Although I prefer to let them manage their own models, I will publish their models If I want to download the most current.I agree that it isn't intuitive or as transparent as would be nice, but we only download the models from BIM360 to archive locally at key milestones, so I don't have to interact with the discrepancy too much.

  6.    #6
    Moderator DaveP's Avatar
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    Yup. live-linking is exactly we we do, too.
    But this consultant want to be able to download our model (even thought they are linking ours)so they can pull a Titleblock or print their own set of our Sheets.
    And I guess weekly isn't frequent enough for their needs.

  7.    #7
    Autodesk Scott D Davis's Avatar
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    Quote Originally Posted by DaveP View Post
    If I open Revit and browse down through Project Files to a Revit file on BIM 360, I get the latest version.
    But If I open the BIM 360 page and go through what looks like the same path, I only get the older Published version.
    If you are in Revit, you are seeing the Central Files. Every sync with central will update the date/time. Central Files are ONLY exposed through the Revit interface.

    All Revit files in BIM 360 on the web, whether desktop or mobile, are a PUBLISHED version of the Revit file. In order to see updates on the BIM 360 Web page for a project, you must Publish new sets from Revit (Revit home (start screen) 2019 and beyond) or have a Scheduled Publish set up in the Design Collaboration Module of BIM 360

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