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Thread: Revit 2020 Stuck but looks fine

  1.    #21
    Forum Addict sdbrownaia's Avatar
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    Not allowed! Not allowed!
    Update: If I run Revit from my local admin account all is well. but I get the lock up after save if I run it in my normal log in. Also we are now having users with the same issue in 2018.

  2.    #22
    Administrator Twiceroadsfool's Avatar
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    Not allowed! Not allowed!
    Quote Originally Posted by sdbrownaia View Post
    Update: If I run Revit from my local admin account all is well. but I get the lock up after save if I run it in my normal log in. Also we are now having users with the same issue in 2018.
    If Enscape 2.8 is removed does the issue go away for everyone?

  3.    #23
    Moderator DaveP's Avatar
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    Not allowed! Not allowed!
    Just happened to me.
    Here's the last chunk of my Journal file:
    ' 0:< ::1606:: Delta VM: Avail -5 -> 134174037 MB, Used 3954 MB; RAM: Avail +45 -> 18144 MB, Used 4107 MB
    ' 0:< GUI Resource Usage GDI: Avail 9027, Used 973, User: Used 638
    ' 0.770435 1:<<<;PERF;MISC;drawing
    ' 0:< Operation - ReadServerPermissionUpdatesTask: ModelSessionToken: User's Name dplumb_BWBR_BGPU, User's Machine Name 2018-PX01, Operation GUID 59ac1618-e41f-4777-aaff-dc43561d5406, Central server = "https://model15.skyscraper.autodesk.com:443/ModelService2015/ModelService.svc/basichttpbuffer", Path = "CLD:\\{d50e5635-deaf-46a9-8e8e-1e7502276571}EBC West Metro Campus\{ac6224e2-b897-48da-b023-89771cd784f4}EBC - West Metro Campus.rvt",
    ' 0:< Time: 7/21/2020 12:05:27:557 Calling: readAllPermissionsUpdates (Correlation ID = 59ac1618-e41f-4777-aaff-dc43561d5406)
    ' 0:< Time: 7/21/2020 12:05:27:656 Returned from: readAllPermissionsUpdates
    ' 0:< Family Dialog Bar : WM_WINDOWPOSCHANGING: cx-0, cy-0, x-0, y-0
    ' 0:< ::1606:: Delta VM: Avail +6 -> 134174043 MB, Used 3954 MB; RAM: Avail +384 -> 18529 MB, Used 4107 MB
    ' 0:< GUI Resource Usage GDI: Avail 9030, Used 970, User: Used 636
    ' 0:< Family Dialog Bar : WM_WINDOWPOSCHANGING: cx-0, cy-0, x-0, y-0
    ' 0:< ::1606:: Delta VM: Avail -1 -> 134174042 MB, Used 3954 MB; RAM: Avail +771 -> 19301 MB, Used 4107 MB
    ' 0:< GUI Resource Usage GDI: Avail 9030, Used 970, User: Used 638
    ' 0:< Operation - ReadServerPermissionUpdatesTask: ModelSessionToken: User's Name dplumb_BWBR_BGPU, User's Machine Name 2018-PX01, Operation GUID dac11b88-7f80-4cf1-a584-610bddfe7f6c, Central server = "https://model15.skyscraper.autodesk.com:443/ModelService2015/ModelService.svc/basichttpbuffer", Path = "CLD:\\{d50e5635-deaf-46a9-8e8e-1e7502276571}EBC West Metro Campus\{ac6224e2-b897-48da-b023-89771cd784f4}EBC - West Metro Campus.rvt",
    ' 0:< Time: 7/21/2020 12:05:51:878 Calling: readAllPermissionsUpdates (Correlation ID = dac11b88-7f80-4cf1-a584-610bddfe7f6c)
    ' 0:< Time: 7/21/2020 12:05:52:024 Returned from: readAllPermissionsUpdates
    ' 0:< ::1606:: Delta VM: Avail -2 -> 134174040 MB, Used 3954 MB; RAM: Avail +403 -> 19704 MB, Used 4107 MB
    ' 0:< GUI Resource Usage GDI: Avail 9030, Used 970, User: Used 637
    ' 0:< Family Dialog Bar : WM_WINDOWPOSCHANGING: cx-0, cy-0, x-0, y-0
    ' 0:< ::1606:: Delta VM: Avail -7 -> 134174034 MB, Used 3954 MB; RAM: Avail +1221 -> 20926 MB, Used 4107 MB
    ' 0:< GUI Resource Usage GDI: Avail 9027, Used 973, User: Used 638
    ' 0.742587 1:<<<;PERF;MISC;drawing
    ' 0:< Operation - ReadServerPermissionUpdatesTask: ModelSessionToken: User's Name dplumb_BWBR_BGPU, User's Machine Name 2018-PX01, Operation GUID d814e26f-6531-4a39-9840-2d6a56857898, Central server = "https://model15.skyscraper.autodesk.com:443/ModelService2015/ModelService.svc/basichttpbuffer", Path = "CLD:\\{d50e5635-deaf-46a9-8e8e-1e7502276571}EBC West Metro Campus\{ac6224e2-b897-48da-b023-89771cd784f4}EBC - West Metro Campus.rvt",
    ' 0:< Time: 7/21/2020 12:06:19:735 Calling: readAllPermissionsUpdates (Correlation ID = d814e26f-6531-4a39-9840-2d6a56857898)
    ' 0:< Time: 7/21/2020 12:06:19:840 Returned from: readAllPermissionsUpdates
    'C 21-Jul-2020 12:06:42.929; 0:< LicenseUpd(1)

  4.    #24
    Forum Addict sdbrownaia's Avatar
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    Not allowed! Not allowed!
    Yes when 2.8 is removed all is well.

  5.    #25
    Member Chadwick17's Avatar
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    Not allowed! Not allowed!
    Quote Originally Posted by Twiceroadsfool View Post
    If Enscape 2.8 is removed does the issue go away for everyone?
    Yep.

  6.    #26
    Moderator DaveP's Avatar
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    Not allowed! Not allowed!
    We backed one person off to 2.7 and it's been fine so far

  7.    #27
    Forum Addict elton williams's Avatar
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    Not allowed! Not allowed!
    Going back to Enscape 2.7 fixed it for me.

  8.    #28
    Member Exar Kun's Avatar
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    1 Not allowed! Not allowed!
    I've rolled back to Enscape 2.7 now too as having 2.8 installed gave me endless "regenerating 3D views" etc after syncing. It would literally sit and regenerate every 3D view in the model despite have no 3D views open. Rolling back to 2.7 fixed the issue. This was in both 2019 and 2021 btw.

  9.    #29
    Moderator DaveP's Avatar
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    Not allowed! Not allowed!
    Heard back from Enscape on my support ticket.
    Nothing really but they are working on it
    Thanks for your patience.
    As a little heads up, our developers are fully aware of this issue and currently working on a fix. I'll let you know once that has happened,

  10.    #30
    Administrator Twiceroadsfool's Avatar
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    Not allowed! Not allowed!
    I just saw their tweet about "Got a question about Enscape 2.8?" I wanted to reply "When will it be safe to use?" But it felt mean. So i didnt.

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