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Thread: BIM360: Cannot Open Files from One Project

  1.    #1
    Member pivoarch's Avatar
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    Not allowed! Not allowed!

    BIM360: Cannot Open Files from One Project

    So as of last night I have one project that I cannot access any of the files in. The run down is I was working in the file and went to sync and got an "Unnamed file contains an incorrect path" error when trying to sync. The odd thing I was able to sync once I connected to our VPN. So I figured I should close the file and restart Revit. When I go to open the file again I get the following error:

    Click image for larger version. 

Name:	2020-07-24 06_56_13-Autodesk Revit 2020.1 - [Home].png 
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ID:	39167

    This has been happening last night into this morning on all the files for that project. I can open the files for any other project we have on BIM360. So far I have tried clearing both the PacCache and Collaboration Cache, logging out of my ADSK Account and back in, and obviously restarting the computer. I was able to publish a new model to that project but once I close it I cannot open it again. No one else on my team is having this issue with any of the files and if I remote into a computer at our office I can open the files just fine.

    *edit: If is spin up a new test project and upload the same files to that project I can open them there.

    Last night I was thinking it has something to do with this message on health.autodesk.com:

    Click image for larger version. 

Name:	qYolaKpj.png 
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    However, everything appears to be working as normal this morning on that site.

    If anyone has any insight I'd appreciate it. Of course today is our deadline.
    Last edited by pivoarch; July 24th, 2020 at 11:30 AM.

  2.    #2
    Member pivoarch's Avatar
    Join Date
    March 16, 2011
    Location
    Princeton, NJ
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    Current Local Time
    06:14 PM

    Not allowed! Not allowed!
    Just in case anyone stumbles upon this later. The solution was to follow these steps:


    1. Search in start menu for Disc Cleanup
    2. Select Temporary Internet Files, Press OK
    3. Open Revit (sign out and sign back in)
    4. At the top right of the software beside the username or email address click on the down arrow.
    5. In the drop-down list click the sign out button to log out of the account.
    6. Sign back in


    Jacob Small also added that the following on twitter: https://twitter.com/JacobWSmall/stat...86892390481920

    Click image for larger version. 

Name:	2020-07-24 11_44_28-(1) Jacob Small on Twitter_ _@PivoArch @TheRevitGeek @Twiceroadsfool @BIM360.png 
Views:	14 
Size:	28.6 KB 
ID:	39169

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